Felger Hart Residential Services marked a significant milestone, hosting a ribbon-cutting ceremony with the Wells County Chamber of Commerce and its ambassadors. The event celebrated the company’s expansion into Bluffton, showcasing its newly remodeled facility and enhanced services for the local community.
The Felger name is deeply rooted in tradition. Co-owner Tom Felger shared the company’s origins, which date back to 1983 when his father, Jim Felger, and his partner, Doug Hart, founded the business, initially focusing on commercial work in the Fort Wayne area. Tom and his brother PJ, who both began as apprentices, took over the family business in 2008. “For years, the office operated out of the basement of our parents’ Wells County home,” Tom recalled. “PJ and I bought out Doug in 2008, and over the next decade, our father gradually retired. By 2018, we fully purchased his shares, though he remained a silent partner during those years.”
During the ceremony, Tom discussed the journey that led to this new venture. “About four years ago, we expanded by acquiring Wheeler Mechanical in Columbia City, which primarily focused on residential work,” Tom explained. “Felger Hart had always been a commercial company, but this acquisition helped us understand the residential market better and inspired us to create distinct identities for both sectors.” This shift paved the way for the relocation of their residential services division from Columbia City to Bluffton in May 2024. The newly remodeled residential services office, located at 2095 Commerce Drive, is just a few miles from their commercial headquarters north of Bluffton on Highway 1.
The decision to expand into residential services was driven by years of community requests. “We’ve had so many people ask us over the years, ‘Can you work on my house?’ Now, we can finally say yes,” Felger said. Felger Hart Residential Services now offers a full range of residential services, including plumbing, heating, air conditioning, electrical work and generator installations. Despite their expansion into Bluffton, the company maintains a strong presence in Columbia City, Fort Wayne, and the surrounding areas.
With over four decades of experience in the trades industry, Felger Hart Residential Services prides itself on a foundation of honesty and integrity. “The Felger name has built a solid reputation that speaks for itself, and we’re committed to continuing that legacy here in Wells County,” Felger added.
Chad McCall, General Manager of Felger Hart Residential Services, spoke about the company’s focus on customer service. “It’s incredibly rewarding to help someone, whether it’s getting their furnace running in the dead of winter or improving the air quality in their home,” McCall shared. “We’re committed to delivering a top-tier customer service experience, and this is just the beginning of something great for our residential team.”
Beyond residential services, the company is committed to giving back to the community. Felger Hart recently launched a new preventative maintenance program, where $100 from every new maintenance contract is donated to a local mission partner. Loving Shepherd Ministries, their current partner, is the first beneficiary of this initiative.
Looking ahead, Tom emphasized the company’s vision for growth. “As we plan for the next five years, we’re excited about the potential for expansion and continued success,” he said. “With the next generation of leadership already involved, we’re confident Felger Hart will continue to grow and serve the community for many years to come.”
Felger Hart Residential Services employs 14 staff members specifically for residential work, with a total workforce of 65 employees across all branches. The company is actively seeking skilled technicians and plumbers to meet the growing service demand.
To learn more about Felger Hart Residential Services, visit their website at www.felgerresidential.com, call 260-244-6328, or stop by their office at 2095 Commerce Dr., Bluffton, IN 46714.
